Clinic Scheduler

CHI St. Vincent Health • Little Rock, AR

13h • Onsite

About The Position

As our Clinic Scheduler at CHI St. Vincent Heart Clinic Arkansas - Kanis, you will help patients and healthcare providers by coordinating appointments and managing schedules so they can experience a seamless and efficient care process.
Every day you will schedule patient appointments, coordinate physician and APN schedules, and manage referral paperwork. You will be expected to accurately gather and verify patient information, process large volume reports, and provide exceptional customer service.
To be successful in this role, you must have strong attention to detail, multitasking abilities, excellent communication skills, and reasoning skills to handle scheduling complexities and patient inquiries.

Requirements

• High School diploma or equivalent.
• 1 year experience in a medical office is preferred.
• Strong computer skills, attention to detail, ability to multitask, excellent communication, and customer service.

Nice To Haves

• 1 year experience in a medical office is preferred.

Responsibilities

• Schedule patient appointments and coordinate multiple provider schedules.
• Communicate with hospital and clinic staff to ensure timely scheduling of procedures and appointments.
• Collect and verify patient insurance information, ensuring all necessary documentation is complete.
• Provide excellent customer service while managing phone calls and assisting patients in the clinic.
• Ensure scheduling accuracy and handle any issues that arise, escalating to the supervisor if needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees