Clinic Scheduler I: HSC HHC NB 500 Obgyn

Hoag • Costa Mesa, CA

3d

About The Position

The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.

Requirements

• High School Diploma or equivalent
• 1-3 years of customer service experience

Responsibilities

• answering phone calls
• scheduling patient appointments
• Triages phone calls as necessary
• May conduct patient/member pre-certification to ensure coverage for appointments and medical care
• function as a liaison and ensures a high value and personalized experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED