Clinic Resource Manager

Roshal Health • Katy, TX

11d

About The Position

The Clinic Resource Manager functions as the operational leader for managing contractor pay requests, travel reimbursements, clinic scheduling, and field technologist oversight. This role ensures strategic goals are met by executing operational policies, maintaining accurate records, managing field technologists, and coordinating contractor onboarding. The Manager serves as the primary point of contact for operational tasks and supports team communication and client satisfaction.

Requirements

• Minimum of 2 years in healthcare operations, administrative coordination, or related responsibilities.
• Associate degree in healthcare administration, business, or related field; Bachelor’s degree preferred.
• Proficiency in Microsoft Office Suite and scheduling platforms (e.g., Monday.com).
• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Must act calmly and effectively in busy, stressful, or emergency situations.
• Ability to communicate effectively in the English language in person, phone, and writing.
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality, and personal appearance.
• Strong attention to detail.
• Maintain quality focus in others and measure critical outcomes (via key performance indicators).
• Provide direction and gain compliance.
• Learn and use resource management software/tools.
• Learn and utilize employee document management software/tools.
• Inspire respect and trust in everyday business conduct.
• Promote and model customer service focus
• Establish and maintain effective working relationships with patients, medical staff, management, and peers at client facilities.
• Maintain confidentiality.
• Strong organizational and interpersonal skills, including managing interactions with people in difficult, stressful situations.
• Ability to create agendas, send meeting minutes, and maintain effective communication.

Nice To Haves

• Experience with contractor management preferred.

Responsibilities

• Maintain accurate records, reports, and files, as directed.
• Maintain internal schedule with accurate clinic needs, addresses, dates,etc.
• Document work processes, as required.
• Assign and review personnel assigned via scheduling app.
• Guide, direct and supervise daily activities of field technologists, including participation in performance review and coaching.
• Review and approve W2 field technologists’ timecards for accuracy.
• Conduct new employee orientation and continuous training.
• Monitor equipment status for upcoming clinics.
• Assess upcoming clinic needs and perform outreach to fill roles.
• Send out Statements of Work (SOWs) and update schedules in Roshal Portal.
• Perform quality assurance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree