Clinic Registration/Scheduling

Hancock County Health SystemBritt, IA
4dOnsite

About The Position

RESPONSIBILITIES: Responsible for greeting patients, obtaining required information to include insurance and identification, answering phones and transferring calls appropriately, competent in registering and scheduling patients in electronic health record, collection of payments and preparing any additional items as requested for patient appointments. HOURS: Full-time, 80 hours a pay period, Monday–Friday with an occasional Saturday morning. Primary location will be the Britt Medical Clinic but must be willing to travel to other locations if needed. QUALIFICATIONS: High school graduate or equivalent. Previous experience in a clinical office setting and medical terminology preferred. Must be BLS certified or willing to get certified within 6 months of hire. Must have excellent customer service skills, computer skills, ability to organize, prioritize, multi-task, telephone etiquette, and ability to work well with others as a team.

Requirements

  • High school graduate or equivalent
  • Must be BLS certified or willing to get certified within 6 months of hire
  • Must have excellent customer service skills
  • Must have computer skills
  • Must have ability to organize
  • Must have ability to prioritize
  • Must have ability to multi-task
  • Must have telephone etiquette
  • Must have ability to work well with others as a team
  • Must be willing to travel to other locations if needed

Nice To Haves

  • Previous experience in a clinical office setting
  • Medical terminology

Responsibilities

  • greeting patients
  • obtaining required information to include insurance and identification
  • answering phones and transferring calls appropriately
  • registering and scheduling patients in electronic health record
  • collection of payments
  • preparing any additional items as requested for patient appointments
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