Clinic Registration Rep - Rotating - Ambulatory Operations (Full-Time, Days)

Enloe Health

107d • $21 - $28

About The Position

The Clinic Registration Representative- Rotating position is designed to be a point of contact for patients both inside and outside the clinic setting. This position will be used in the various Enloe clinics to help on an as needed basis to cover temporary vacancies or help with increases in volume/workload. The Clinic Registration Representative-Rotating will report directly to the Practice Manager who will be responsible for assigning work sites on an as needed basis. The Clinic Registration Representative-Rotating position will also take direction from the Clinic Supervisor at the site in which they are working. The Clinic Registration Representative-Rotating will accurately verify and collect when necessary all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments and/or procedures and surgeries under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement by verifying patient information and acquiring authorizations, as well as optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform his/her duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct.

Requirements

• Two years experience as an Enloe Clinic Reg Rep II (or higher) OR three years experience in a medical front office including referrals and authorizations.
• Knowledge of current CPT procedure codes and ICD diagnosis coding.
• Ability to follow instructions and learn work routines associated with patient access workflow.
• Good customer service and time management skills.
• Proficient in Microsoft Word, Excel, Outlook (Microsoft Office Suite) and general office equipment.

Nice To Haves

• Hospital based clinic experience.
• Insurance verification experience.
• Knowledge of obtaining insurance authorizations.

Responsibilities

• Serve as a point of contact for patients inside and outside the clinic.
• Cover temporary vacancies or assist with increases in volume/workload.
• Verify and collect required demographic, insurance, financial, and clinical data.
• Register and book patient appointments and/or procedures and surgeries.
• Facilitate efficient operations and expeditious reimbursement.
• Acquire authorizations and ensure optimal consumer satisfaction.
• Demonstrate the core values of Enloe Medical Center.
• Perform duties in accordance with regulatory compliance requirements.

Benefits

• $0 premium medical plan to include vision insurance.
• Prescription and dental group insurance.
• Retirement with employer match.
• Generous paid time off (PTO) plan that starts accruing immediately.
• Extended Sick Leave.
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care.
• Employee Assistance Program.
• Educational Assistance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees