Clinic Receptionist

Common Spirit-posted 3 months ago
Elkhorn, NE
Water Transportation
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In healthcare, we all agree that support is a must in order to be successful. This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients. They also play a huge role in a patient's experience and prep when they visit any of our clinics. We couldn't do it without you! If you have a passion for supporting others and enhancing patient experience, we want to talk to you.

  • Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  • Answer phone calls and direct them appropriately.
  • Schedule appointments according to office guidelines.
  • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
  • Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Prepare charts for patient appointments making sure all necessary information is complete.
  • Conduct all functions associated with patient check-out including collecting patient responsibility payments and scheduling follow-up appointments.
  • Perform duties involving record filing, retrieval, and assisting with the filing of registration documentation in electronic medical records.
  • Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
  • Follow up with patients regarding the No Show Guidelines and send out appropriate communications.
  • Manage the flow of interdepartmental, outgoing, and incoming mail.
  • Support office supply ordering and inventory procedures as needed.
  • Notify appropriate clinical staff of each patient's arrival and assure that patients are informed of any appointment delays.
  • Perform cash drawer reconciliation.
  • 0 - 1 year healthcare experience preferred.
  • Clothing Voucher up to $60
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