Clinic Receptionist

JumpstartMD • Pleasanton, CA

1d

About The Position

JumpstartMD seeks a polished, self-directed, mission minded individual with outstanding interpersonal skills, to act as our first-point-of-contact for new and returning patients. Through a combination of tasks and qualities, this team member paves the way for an exemplary customer experience and sets the tone for patients and staff in the office. We are currently looking for a full-time Clinic Receptionist in our South Bay offices. Saturday morning shift is required. Ability to travel to multiple clinics is a plus.

Requirements

• Believes in the value of our service. Mission minded.
• Possesses an aptitude for organization and effective multi-tasking.
• Solves problems with sound judgment and able to “think on your feet.”
• Exemplifies superb interpersonal skills - a “people person” - empathetic listener, sensitive, upbeat, optimistic, articulate, gracious, and tactful.
• Builds relationships and accomplishes conflict resolution with patients of varying backgrounds.
• Masters new computer platforms and electronic functions in order to perform required duties.
• Sees areas for needed office improvements, acts on their insights, and executes with excellence and efficiency.
• Thrives in a dynamic, fast-paced, team based work environment.
• Operates in a highly productive and efficient manner.
• Possesses the flexibility to report to work in multiple clinic locations with varying hours of operation.
• Exhibits curiosity, desire to learn, and interest in weight loss and health.
• Possesses the ability to grow into greater responsibility as our needs expand.
• 3-5 years relevant job experience required.
• College Degree Required

Responsibilities

• Greet and welcome patients. Act as patient host.
• Manage the patient calendar.
• Collaborate with team members to direct operational flow.
• Assist in opening and closing procedures.
• Provide extraordinary customer service and conflict resolution.
• Maintain a strong knowledge base of the current JumpstartMD policies and procedures. Enable their implementation in a dynamic, fast-paced environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees