Clinic Performance Coordinator

Better-Health-Group • Dallas, TX

147d

About The Position

At Better Health Group, our mission is Better Health, and our passion is helping others. We are looking for individuals who are eager to grow personally and professionally while making a difference in the healthcare sector. As a Practice Coordinator, you will play a crucial role in supporting our provider offices and ensuring they have the necessary tools and resources to deliver best-in-class healthcare experiences for our patients. This position involves traveling to multiple medical offices, collaborating with teams, and assisting in the implementation of strategic programs aimed at improving patient care.

Requirements

• Technical degree or Associate’s degree in related field required; equivalent experience considered.
• 1+ years of experience in healthcare related environment.
• Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration.

Nice To Haves

• Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles.
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
• Demonstrated ability to handle data with confidentiality.
• Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision.
• Excellent organizational, time-management, and multi-tasking skills with strong attention to detail.
• Excellent written and verbal communication skills; must be comfortable communicating with internal and external stakeholders, providers, and health plans.
• Strong interpersonal and presentation skills.
• Strong critical thinking and problem-solving skills.
• Must be results-oriented with a focus on quality execution and delivery.
• Appreciation of cultural diversity and sensitivity toward target patient populations.

Responsibilities

• Provide in-person support to assigned medical offices, traveling up to 1-2 offices per day, ensuring seamless coordination of daily operations.
• Collaborate with medical office teams and internal stakeholders to support the success of programs and goals.
• Attend regular cadence of meetings with internal and external teams, including monthly Town Hall presentations.
• Assist in planning and coordinating with medical offices identified programs to assist with their patient care.
• Assist in completing assigned tasks for designated offices.
• Monitor program performance, identifying areas for improvement.
• Facilitate video conferences between offices and internal stakeholders.
• Assist offices in the utilization of internal software to complete programs, outreach activities, and researching patient information.
• Maintain report tracking support provided to the offices and identify follow-up items.
• Monitor office progress on identified programs and provide feedback and assistance as needed.
• Additional duties as assigned.

Benefits

• Base Salary + Bonus potential and Auto Allowance.
• Medical, Dental, Vision.
• Paid Time Off.
• Paid Holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree