Clinic Patient Registration Specialist
About The Position
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service. This is a full-time position based at our Vadnais Heights Campus. Monday - Friday schedule will be 8:30 am to 5:00 pm. This role will require flexibility to float to other Summit campuses as needed.
Responsibilities
- Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include: register & schedule patients by collecting needed medical and demographic information
- Collect, apply and reconcile co-pays and payments
- Obtain and accurately enter Insurance information
- Follow all insurance and scheduling protocols to assure accurate and compliant billing
- Coordinate interpreters and QRCs, as needed
- Prepare next day patient charts for teams
- Distribute couriered mail, postal mail and faxes
- Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient
- Manage and coordinate patient pick up items including records and medical imaging CD’s, while obtaining proper authorization and documentation.
- Assist with rescheduling patients when providers schedules change
- Responsible for ensuring the patient lobby is accessible, neat and orderly
- Performs various administrative duties and other duties, as needed and assigned
- Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful
Benefits
- medical
- dental
- vision
- disability
- life insurance
- paid time off
- 401(k)/profit sharing retirement plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
