Clinic Patient Access Clerk
About The Position
Performs timely and accurate registration duties for Martin County Hospital District. Performs admission duties for admitting in-patients, outpatients, and emergency patients to hospital services. Processes and files registration records and acts as liaison with patient family members or responsible party. Assists in providing excellent customer service, answers multi-line telephone using department procedures in routing and transferring calls, handling customer requests and concerns, and taking accurate messages daily within a timeframe consistent with the urgency of the request. Ensures all patient and guarantor information is correct and updated as needed at each visit. Processes and files admission records and acts as liaison with patient family members or responsible party. Verifies Insurance, co-pay, co-insurance and collects deductibles. Collect fee-for-service payments according to eligibility. Responsible for cash drawer and daily deposits. Answers multi-line telephone using department procedures in routing and transferring calls. Performs other duties as assigned.
Requirements
- High School Diploma or GED
- Typing speed of 45 wpm
- Operation of ten key adding machine/calculator
- Familiar with operating personal computers, and knowledge of general clerical duties.
Nice To Haves
- One (1) year of office experience in a medical setting preferred.
Responsibilities
- Performs timely and accurate registration duties
- Performs admission duties for admitting in-patients, outpatients, and emergency patients
- Processes and files registration records
- Acts as liaison with patient family members or responsible party
- Provides excellent customer service
- Answers multi-line telephone
- Ensures all patient and guarantor information is correct and updated
- Verifies Insurance, co-pay, co-insurance and collects deductibles
- Collect fee-for-service payments according to eligibility
- Responsible for cash drawer and daily deposits
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
