Clinic Operator

Beacon Clinic•Coeur d'Alene, ID

30d

About The Position

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused cancer and rheumatology center that is committed to providing the highest quality of medical care and supportive services. We were founded in 2018 by Dr. David Bartels, focusing on cancer and blood conditions. Today, we provide care services to Medical Oncology and Hematology, Radiation Oncology, Rheumatology, and Urology patients. We are also dedicated to advancing the field by engaging in clinical research and offering our patients the opportunity to participate in various clinical trials. Learn more about us at our website. Beacon has an excellent opportunity available within our clinic as a Clinic Operator. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you! Duties/Responsibilities: Contributes to Beacon’s mission of delivering an unparalleled patient experience through daily front office duties and professional patient interaction. Manages a multi-line phone system, directing calls appropriately and handling messages efficiently. Assists patients with check-in/check-out processes, including intake forms, insurance verification, identification, and payment collection. Prepares patients for appointments by providing instructions and confirming necessary documentation such as insurance and medication lists. Maintains a clean, organized, and welcoming clinic environment across all patient and staff areas by performing routine cleaning and stocking duties. Utilizes medical software systems and Microsoft Office for administrative tasks, and operates standard office equipment including fax, copier, and scanner. This list outlines the core responsibilities of the position but is not all-inclusive.

Requirements

Compassionate and caring bedside manner
Has strong communication skills, is detail-oriented and organized.
Excellent attention to detail and ability to balance competing priorities.
Data management and organizational skills
Diagnostic and problem-solving skills
Computer software proficiency
Performs work in a professional, compassionate manner and provides excellent customer service.

Nice To Haves

High School Diploma
Medical Office Experience Preferred

Responsibilities

Contributes to Beacon’s mission of delivering an unparalleled patient experience through daily front office duties and professional patient interaction.
Manages a multi-line phone system, directing calls appropriately and handling messages efficiently.
Assists patients with check-in/check-out processes, including intake forms, insurance verification, identification, and payment collection.
Prepares patients for appointments by providing instructions and confirming necessary documentation such as insurance and medication lists.
Maintains a clean, organized, and welcoming clinic environment across all patient and staff areas by performing routine cleaning and stocking duties.
Utilizes medical software systems and Microsoft Office for administrative tasks, and operates standard office equipment including fax, copier, and scanner.