Clinic Operations Manager - Pima Animal Care Center

Pima County • Tucson, AZ

16h

About The Position

Pima Animal Care Center (PACC) is looking to hire an experienced Clinic Operations Manager to oversee our lifesaving shelter clinic. PACC provides exceptional care for thousands of sick and injured animals each year, supporting both in-shelter and foster populations. In this role, you will oversee daily clinic operations and personnel management while ensuring efficient, high-quality care for animals in our program. You will manage clinic leadership staff, including medical foster and clinic coordinators, clinic supervisors, and teams of surgery and triage technicians. Clinic operations include managing intake from admissions and APS, assuring clinic has medications and supplies on hand and stored appropriately, clinic medical equipment is fully functional, clinic is kept clean and operated according to all relevant regulatory standards. The ideal candidate brings experience managing veterinary clinic operations, strong leadership across multiple teams, and a background in shelter medicine or high-volume care environments. This classification is in the unclassified service and is exempt from the Pima County Merit System Rules.

Requirements

• Bachelor’s degree from an accredited college or university with a major in public or business administration/management, purchasing, material management, accounting, occupational training, engineering or a related field as determined by the department head at the time of recruitment AND three years of supervisory experience in public or business administration or in one of the identified fields. (Relevant experience and/or education from an accredited college or university may be substituted.)
• OR: Five years of professional level experience in any of the identified fields that includes at least three years of supervisory or managerial experience.
• Qualifying education and experience must be clearly documented in the "Education" and “Work Experience" sections of the application.
• Valid driver license is required at time of application.
• Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.

Nice To Haves

• Minimum three (3) years experience managing a veterinary or medical operation.
• Minimum three (3) years experience working in a veterinary clinic in a leadership role.
• Minimum three (3) years experience supervising 10+ employees.

Responsibilities

• Manages and administers, and plans administrative or support services or operations, including fiscal and general administrative functions as they relate to area of assignment
• Manages, administers and coordinates internal services or support functions for a department or specific functional unit
• Manages the acquisition, storage and distribution of supplies and equipment to support unit or department activities
• Develops or participates in the development of departmental related policies and procedures and implements same as they relate to area of assignment
• Interprets unit or department policies and operational procedures and reviews current and proposed new or changed rules, regulations or related materials for impact on unit, division, or department management or operations, and recommends changes to management
• Develops and implements new procedures for both short- and long-term plans to improve efficiency, productivity and operating economy of areas of assignment
• Provides input to and assists in the development and design of automated information systems
• Coordinates the collection, reporting and documentation of data for assigned activities through affected supervisors and division managers and composes and writes reports concerning activities of areas of assignment
• Oversees the development, submission, maintenance and archiving of County/state/ federal-mandated reports, forms, and records
• Directs formal training and development programs for assigned staff, County employees, or community or public interest groups
• Supervises, trains and evaluates support staff and coordinates the activities of area of assignment
• Reviews work of staff to ensure accuracy of documents and adherence to policy
• Represents the department/division by interacting with various County, federal, and state departments, agencies, private industry, contractors, and public committees to assist in accomplishing department and unit goals

Benefits

• Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
• Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
• Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
• In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees