Clinic Office Manager

SPECIALTY MANAGEMENT SERVICES OF OUACHITA LLCMonroe, LA
2dOnsite

About The Position

Believe & Achieve is looking for a dependable and enthusiastic Office Manager to help keep our practice running smoothly. At Believe & Achieve Speech and Occupational Therapy, we aim to provide holistic and patient-centered care. In this role, you’ll support patients and staff by managing daily operations, improving workflows, and fostering a welcoming and professional atmosphere. If you enjoy healthcare administration and take pride in creating a positive patient experience, we’d love to meet you!

Responsibilities

  • Answering phones and greeting patients
  • Scheduling new patients, rebooks/cancellations, parent meetings, etc. and sending appointment reminders
  • Verifying insurance benefits of deductibles/limiations/copays
  • Ensuring progress notes and evaluations are scheduled timely
  • Managing bi-weekly payroll
  • Keeping up with stats for therapists
  • Running clinic huddles
  • Opening the clinic daily, including preparing the lobby
  • Maintaining medical records/requests
  • Maintaining HIPAA compliance
  • Processing new referrals
  • Setting up payment log, running credit cards, and keeping logs
  • Managing visit counts for patients
  • Sending out appeals
  • Successfully navigating InSync (EHR)
  • Working the claim issue log weekly
  • Overseeing Therapy Techs to ensure tasks are complete
  • Completing expense forms
  • Other Duties as Assigned
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