Elma Clinic Office Lead

Avera • Elma, IA

4d

About The Position

At Regional Health Services, we strive to create a positive, team-oriented work environment for our staff. Our professional team of clinical, administrative, and support staff work each day to better serve and care for our community. If you would like to join us on our mission, apply today!

Position Highlights
POSITION SUMMARY: The Clinic Office Lead welcomes patients and visitors and supports efficient clinic operations. This role is responsible for managing patient flow; registering patients; verifying insurance prior to appointments; updating and maintaining accurate demographic information; scheduling appointments; answering and routing calls; collecting payments; supporting medical records processes; and performing general clerical and cashier duties. The Clinic Office Lead ensures high-quality service and supports organizational operations through accurate documentation and adherence to established policies.

Requirements

• High school diploma or equivalent required.
• Knowledge of medical terminology required or the completion of a medical terminology course within the first year of employment.
• Six months of office experience, preferably in a medical office setting strongly preferred.
• Ability to maintain a high degree of confidentiality.
• Ability to work with people in a courteous and collegial manner.
• Ability to perform multiple tasks simultaneously.
• Must be able to change work priorities and cope with constant interruptions.
• Must have computer skills.

Nice To Haves

• Certified Medical Assistant certification preferred.
• Trained phlebotomist preferred or needs to become trained within the first month of employment.
• Bilingual ability is preferred.

Responsibilities

• managing patient flow
• registering patients
• verifying insurance prior to appointments
• updating and maintaining accurate demographic information
• scheduling appointments
• answering and routing calls
• collecting payments
• supporting medical records processes
• performing general clerical and cashier duties
• ensuring high-quality service
• supports organizational operations through accurate documentation and adherence to established policies

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED