Clinic Office Assistant

FirstHealth of the Carolinas, Inc. • Pinehurst, NC

2d

About The Position

The Clinic Office Assistant is responsible for answering incoming calls, scheduling, accurate patient registration, insurance and demographic verification, payment processing, and referrals.

Requirements

• High School graduate or GED.
• Self-starter, highly motivated candidate with friendly, outgoing personality, and excellent customer service skills required.

Nice To Haves

• Clinic Office Receptionist/Secretary preferred.
• Must have computer skills, experience with the Epic EMR preferred.
• Office skills, knowledge of medical terminology, and insurance terminology a plus.

Responsibilities

• Financial/analytical skills.
• Excellent verbal and written skills.
• Excellent customer service skills.
• Extensive knowledge of insurance rules, including reimbursement, third-party payers, pre-certification, ICD-10, and CPT coding.
• Maintain strict confidentiality of medical, financial, and staff related information.
• Able to perform several tasks at once in an organized manner.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees