Clinic Office Assistant

Community Health Systems Professional Services Corporation • Naples, FL

103d

About The Position

As a Clinic Office Assistant at Physician's Regional Medical Group, you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. This role is responsible for providing administrative and clerical support to ensure efficient operations within the clinic. The Clinic Office Assistant will handle patient check-in and check-out, schedule appointments, manage patient inquiries, process payments, and maintain accurate records. Additionally, this position assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.

Requirements

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required
• Proficiency in electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service-oriented with a professional and courteous demeanor.

Nice To Haves

• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.
• Certified Medical Office Administrative Assistant (CMAA) preferred.

Responsibilities

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
• Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
• Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.
• Maintains and updates patient records, ensures quality control, and addresses gaps in care.
• Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
• Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
• Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.
• Assists in handling physician call schedules, provider reimbursements, and license renewals.
• Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.
• Ensures a clean and organized work environment, following infection control and safety protocols.
• Performs other duties as assigned.
• Complies with all policies and standards.

Benefits

• Health insurance
• 401(k)
• Licensure/certification reimbursement
• Tuition reimbursement
• Student loan assistance for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed