Clinic Nursing Supervisor - Gastroenterology/Gen Surg

Good Shepherd Health Care•Hermiston, OR

3d•$96,299 - $148,512•Onsite

About The Position

We are seeking a dedicated and experienced Registered Nurse to serve as Clinic Nursing Supervisor for our Gastroenterology/Gen Surgery clinic team. This position provides comprehensive clinical and administrative support to healthcare providers while directing and supervising nursing services in accordance with governmental and other regulatory standards. As a working supervisor and member of the clinic leadership team, this role combines direct patient care, electronic health record management, coordination of referrals and prior authorizations, and administrative functions with leadership responsibilities including staff supervision and education.

Requirements

Graduate of an accredited school of professional nursing.
Current, unrestricted Oregon Registered Nurse license.
Current BLS certification.
The ability to work with a culturally diverse population.
Knowledge in computers, phones, and other office equipment.
Knowledge in clinical equipment including but not limited to: EKG, vital sign monitoring devices, glucometer, scales, various lab testing equipment, etc.
Strong assessment and critical thinking skills
Excellent verbal and written communication abilities
Proficiency in patient education and health promotion
Ability to work independently and prioritize multiple tasks effectively

Nice To Haves

ACLS (Advanced Cardiac Life Support) certification
Specialty certification relevant to assigned clinic area (e.g., CPN for Pediatrics, CGRN for Gastroenterology).
Bilingual and/or English Spanish speaking.
Minium 2 years of clinical nursing experience.
Experience with Epic electronic health record system.
Knowledge of evidence-based practice and quality improvement methodologies

Responsibilities

Clinical Care & Patient Management
Conduct comprehensive nursing assessments and specialty-specific nursing visits
Perform post-operative wound checks, dressing changes, and wound care management as applicable
Administer medications, injections, immunizations, and treatments as ordered by physicians
Assist with procedures and examinations specific to the specialty area
Monitor vital signs and document patient responses to treatments
Recognize and respond appropriately to changes in patient condition
Perform diagnostic tests including EKGs, spirometry, glucose monitoring, and CLIA-waived laboratory tests as appropriate to scope of practice
Conduct focused nursing visits for blood pressure monitoring, suture/staple removal, injection appointments, weight checks, and routine procedures
Oversee nursing care essential to the assessment, promotion, maintenance and restoration of patients' health and wellness
Oversee patient needs and suggest solutions to patient care problems
Electronic Health Record Management & Communication
Monitor and triage Epic InBasket messages in accordance with clinic protocols
Provide telephone triage for patient calls regarding urgent/emergent care and clinical questions
Document all patient interactions, assessments, and interventions accurately in Epic
Manage referrals and coordinate care between specialties
Respond to patient portal messages and telephone calls within established timeframes
Assist with prior authorization requests and coordinate with referral staff as needed
Process prescription refill requests and coordinate with providers as needed
Maintain awareness of communication issues between physicians, nurses and patients receiving care in the GSMG Clinic
Demonstrate ability to resolve communication concerns with patients, family members and physicians
Patient Education & Support
Provide comprehensive patient and family education on disease processes, medications, and treatment plans
Develop and deliver specialty-specific education materials and instruction
Counsel patients on post-operative care, medication compliance, and lifestyle modifications specific to the specialty
Support patients in understanding diagnostic procedures and test preparations
Facilitate patient understanding of treatment options and discharge instructions
Convey empathy and compassion to patients and family members
Leadership & Staff Management
Serve as member of the GSMG clinic leadership team
Facilitate development of department mission, goals, policies, procedures, and work standards
Establish, maintain, and evaluate clinical services, including:
Development and recording of patient information
Supporting medical staff communications with patients and other providers
Transmitting information accurately and in a timely manner
Performing centralized nursing services, including timely and cost-effective ordering and stocking of supplies
Select, orient, train, and evaluate clinical staff
Schedule clinical staff to support the range and needs of medical group medical staff providers
Evaluate the performance of clinical staff through monitoring of individual work performance and competency evaluation
Ensure the development and delivery of clinical education to staff
Mentor and provide guidance to medical assistants, nurses and other support staff
Demonstrate proper nursing skills through job performance
Team Collaboration & Clinical Support
The employee supports the hospital mission, vision, values, policies, and procedures.
Work closely with physicians, nurse practitioners, and physician assistants to ensure coordinated care
Participate in multidisciplinary team meetings and care planning conferences
Communicate effectively with ancillary departments and external healthcare providers
Collaborate effectively with medical assistants, assist with rooming patients when clinic flow requires additional support
Assist with examination room preparation and ensure adequate inventory of medical supplies
Support front office operations including appointment scheduling and phone coverage as needed
Quality & Compliance
Adhere to all clinic policies, procedures, and safety protocols
Maintain compliance with regulatory requirements including OSHA, HIPAA, and DNV standards
Maintain quality and efficiency standards as set by clinic practice manager and make recommendations for improvements
Participate in the Performance Improvement Process
Compile and analyze data, prepare and present statistical information on department performance, productivity, and activity, to administration as needed
Participate in quality improvement initiatives and clinical outcome measurements
Ensure proper infection control practices and sterilization procedures
Contribute to maintaining a safe and therapeutic environment for patients and staff
Professional Development & Representation
Represent GSHCS in a professional manner while performing job duties for patients/families, physicians, visitors and/or other staff members as evidenced by appropriate language, dress, and conduct
Participating in activities which promote professional growth and self-development
Make customer relations a priority in all aspects of the work environment
Attend pertinent in-services, departmental and other meetings as requested by clinic manager
Adhere to GSHCS professional dress code
General Support:
Position requires flexibility to work evenings, weekends, and holidays as patient care needs and clinic operations dictate
May be assigned to work across various medical specialties within the Good Shepherd Medical Group
Additionally:
The employee supports the hospital mission, vision, values, policies, and procedures.
Participates in required education for DNV programs as applicable to position (reference program education curriculum).
Performs other related duties as assigned.