Clinic Nurse | Patient Liaison (full-time)

PALM Integrative Health Rhineb • Saint Louis, MO

323d

About The Position

PALM Health is an integrative medicine and wellness center offering a comprehensive range of medical, preventive care, mental health, fitness, nutrition, and spa services designed to improve our members' overall well-being. We provide highly personalized, advanced preventive care and treatment, including attention to our members' physical, emotional, and mental health. Our customized prevention and therapeutic programs integrate a highly innovative combination of proven disciplines. This is where you come to discover everything you need to attain, regain, and sustain health. The PALM Clinic Nurse | Patient Liaison is a patient education and care coordination role responsible for facilitating patient care and coordinating medical, wellness, and complementary service needs for PALM members. The Clinic Nurse will be the point person for a designated physician (or physicians) and will work to coordinate care for that physician's patient panel by means of prepping the physician prior to the appointment, smoothly managing the physician's schedule during the day, communicating changes or needs to the physician and any other team members as necessary, and providing patient education. The Clinic Nurse is responsible for educating and coordinating care for patients following their appointment and will assist with any further needs within and outside of PALM. This could include, but is not limited to, scheduling future appointments, gathering needed supplements, describing lab collection instructions, relaying messages from the physician to the patient and vice versa, as well as providing education on lifestyle, diet, and medical recommendations. The Clinic Nurse serves as the back-up for other nurses, medical assistants, and administrative roles as needed. Excellent client service and hospitality are at the heart of this role.

Requirements

• Bachelor's degree or higher in nursing.
• Two years' medical office experience.
• Licensed Registered Nurse in the State of practice.
• Completion of course work in medical terminology and medical records (preferred).
• Phlebotomy training (preferred).

Responsibilities

• Facilitate patient care and coordinate medical, wellness, and complementary service needs for PALM members.
• Prepare the physician prior to patient appointments.
• Manage the physician's schedule during the day.
• Communicate changes or needs to the physician and team members.
• Provide patient education before and after appointments.
• Assist with scheduling future appointments and gathering needed supplements.
• Describe lab collection instructions to patients.
• Relay messages between the physician and patients.
• Provide education on lifestyle, diet, and medical recommendations.
• Serve as back-up for other nurses, medical assistants, and administrative roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree