Clinic Medical Assistant

HIA Health • Fargo, ND

13d • $20 • Onsite

About The Position

Our mission: 'To provide comfort and care through life's journey." Position Summary: The Medical Assistant (MA) supports the daily operations of a primary care clinic by performing clinical and administrative tasks under the direction of providers and nursing staff. This role ensures a high-quality patient experience through excellent customer service, efficient workflow management, and adherence to clinical best practices. This position will be full-time, non-exempt, and benefit eligible.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program or equivalent on‑the‑job clinical experience (per clinic policy/state regulation).
• Certified or Registered Medical Assistant (CMA/RMA) credential preferred.

Nice To Haves

• Previous experience in primary care, family medicine a plus.

Responsibilities

• Room patients, obtain and document vital signs, medical histories, and chief complaints.
• Prepare patients for examinations and assist providers with procedures.
• Perform point‑of‑care testing (e.g., blood glucose, rapid strep, urinalysis) according to clinic protocols.
• Administer medications, injections, and vaccinations as delegated and in compliance with state regulations.
• Conduct venipuncture and specimen collection, labeling, and processing for laboratory tests.
• Maintain exam rooms, ensure necessary supplies are stocked, and follow infection‑control standards.
• Perform routine diagnostic procedures as needed.
• Provide patient education on preventive care, chronic conditions, follow‑up instructions, and medication use.
• Schedule appointments, manage patient flow, and support efficient clinic operations.
• Document all patient interactions accurately and timely in the electronic health record (EHR).
• Handle phone calls, messages, and refill requests according to clinic protocols.
• Coordinate referrals, prior authorizations, and follow-up documentation as required.
• Assist with population health outreach (e.g., annual wellness visits, immunization reminders).
• Follows company policies to ensure consistent and compliant job performance.
• Performs all other duties as assigned.

Benefits

• We offer a robust benefits package for qualifying full-time and part-time employees.
• Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, short-term and long-term disability, and a generous time off package.
• We have a Drug Free Workplace Policy.
• An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED