Clinic Manager

OrthoArizona•Scottsdale, AZ

14d

About The Position

Clinic Manager About OrthoArizona: At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists. Today we are one of Arizona’s largest privately owned and most comprehensive orthopedic practices with more than 75 locally and nationally renowned providers across 30 locations, in addition to in house state of the art MRI capabilities. At OrthoArizona we are committed to best-in-class patient care, being a pioneer in research and technology, and most importantly, rewarding and recognizing our employees. As a Clinic Manager with OrthoArizona, you will get to: Direct supervision of all assigned staff. Plan, coordinate and implement training for all assigned staff. Ensure policies and procedures are followed for each department. Coordinate educational meetings, training, and CPR training. Coordinate training on Practice Management and EMR software. Coordinate ordering of inventory and equipment. Perform facilities management. Attend meetings and participate in committees as required. Provide supervision to direct and indirect reports to ensure achievement of desired results. Collaborate with manager or director and physicians to provide appropriate staffing support resources; ensures adequate staffing levels in all departments & sites. Maintain high quality and efficient patient care. Utilize process improvement tools and techniques as part of daily work. Perform interviewing, hiring, corrective action, and termination activities in partnership with manager or director and / or HR. Promote and facilitate team resolution of problems and conflicts related to operations, staffing, and patient service in partnership with manager or director and HR. Effectively communicate with manager or director, staff and physicians. Perform regular and timely performance reviews including any required 1:1 communication. Encourage development of team members and explain performance plans and compensation. Motivate and encourage team members. Follow guidelines for personnel evaluation, recruitment and advancement. Follow business procedures. Prioritize work activities based on site and organizational demands. Demonstrate behavior that protects the safety of self/others and of the facility and equipment. All other duties assigned

Requirements

Knowledge of clinic policies, department procedures, federal and state regulations as applicable
Knowledge and ability to train others on organization's Practice Management and EMR software.
Ability to work effectively with all levels of clinical staff and management.
Maintain up-to-date knowledge of PM & EMR software applications.
Proficient with Microsoft Suite.
High school diploma or GED.
2 - 3 years progressive leadership experience in healthcare / physician operations and leadership.
Experience in administration or practice management.

Responsibilities

Direct supervision of all assigned staff.
Plan, coordinate and implement training for all assigned staff.
Ensure policies and procedures are followed for each department.
Coordinate educational meetings, training, and CPR training.
Coordinate training on Practice Management and EMR software.
Coordinate ordering of inventory and equipment.
Perform facilities management.
Attend meetings and participate in committees as required.
Provide supervision to direct and indirect reports to ensure achievement of desired results.
Collaborate with manager or director and physicians to provide appropriate staffing support resources; ensures adequate staffing levels in all departments & sites.
Maintain high quality and efficient patient care.
Utilize process improvement tools and techniques as part of daily work.
Perform interviewing, hiring, corrective action, and termination activities in partnership with manager or director and / or HR.
Promote and facilitate team resolution of problems and conflicts related to operations, staffing, and patient service in partnership with manager or director and HR.
Effectively communicate with manager or director, staff and physicians.
Perform regular and timely performance reviews including any required 1:1 communication.
Encourage development of team members and explain performance plans and compensation.
Motivate and encourage team members.
Follow guidelines for personnel evaluation, recruitment and advancement.
Follow business procedures.
Prioritize work activities based on site and organizational demands.
Demonstrate behavior that protects the safety of self/others and of the facility and equipment.
All other duties assigned