This professional will be responsible for training and development of staff in company policies and standards. He/she will ensure his/her assigned clinic is running smoothly with supplies and proper staffing. DUTIES AND RESPONSIBILITIES Meet regularly with the Compliance Supervisor and Quality Control Manager to ensure the staff is trained and the clinic meets all compliance and regulatory standards as defined by the TLC report card. Oversee the training of new employees. Keep a pulse on suggestions and improvements which can be made to workflows and atmosphere. Create clinic schedule. Perform quarterly inventory in the last month of each quarter. Make sure the clinic is stocked with the proper supplies. Assist with human resource issues. Assist with software implementation and automation of processes. Perform employee reviews. Review camera footage and phone calls for training issues and ensuring excellent customer service. Help with messaging and follow up when a procedural change is made. Month end reporting. Help put together stock footage and photos for training materials. Help keep up with our compliance book. Troubleshoot problems as they arise. Other duties as assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees