Clinic Manager

GREATER FAMILY HEALTH•Wheeling, IL

46d•Onsite

About The Position

Greater Family Health is a multi-site federally qualified health center providing comprehensive medical, dental and behavioral health services within the Chicagoland area. Our mission is to provide quality, affordable health care for all including those without the ability to pay. We currently have health centers in Elgin, Wheeling, Hanover Park, Streamwood, Sycamore, DeKalb, McHenry, Palatine and Franklin Park. We are financially and programmatically stable and are continuing to grow. We are Joint Commission Accredited and are PCMH Certified. For more information, I encourage to visit our website, http://www.greaterfamilyhealth.org. This is a great job opportunity for an experienced Clinic Manager. In this position, you’ll be able to contribute to your community and make an impact in a patient’s life. If this is you, keep on reading. Your Goal: The Clinic Manager is accountable for the oversight of delivery of care on a daily basis, coordinating and delegating care to ensure smooth health center operations and excellent patient care. How You'll Help Patients:

Requirements

An associate degree with relevant experience is preferred, high school diploma or GED required.
Excellent writing skills required.
Computer literacy and ability to utilize various software, word processing and spreadsheet programs required.
Pleasant disposition and ability to communicate effectively with patients and co-workers.
Customer service orientation.
Must be able to respond to patients with non-judgmental empathy.
Must be able to maintain confidentiality of services.
Must have strong numbers aptitude.

Responsibilities

Welcome patients and visitors to the Center, determine their needs and respond accordingly.
Provide daily on-site management and oversight of Health Center support staff, clinical support staff and operations.
Ensure compliance with Greater Family Health Policies and Procedures, Joint Commission Standards and all other applicable laws and regulations.
Responsible for the hiring, orientation, and training of new employees.
Promote and maintain a professional and positive work environment.
Provide all forms of leadership, supervision, direction, training, and role modeling to all staff.
Serves as Safety Site Coordinator for respective Health Center location.
Schedule staff appropriately, according to Health Center needs.
Demonstrate professionalism on a daily basis.
Ensures staff are following all Primary Care Medical Home (PCMH) policies and procedures.
Report to all scheduled work sites and shifts on time and fully prepared to engage in all job responsibilities; location of work sites and shifts will change at the discretion of the supervisor.
Engage in all offered training, consultations and supervisions made available.
Fully and professionally respond to and implement directives and advice offered by all supervisory and training personnel, as well as professionally offered feedback from coworkers.
Perform other duties as assigned.