Medical Operations Manager/ Practice Manager

Medi-Weightloss•Summerfield, NC

4h•Onsite

About The Position

Are you passionate about health, wellness, and helping people unlock their best selves? Do you thrive on leading a team, building meaningful patient relationships, and driving real results in a vibrant, purpose-driven environment? If you live a healthy lifestyle and are ready to inspire transformation every day, Medi-Weightloss of Summerfield wants YOU to lead our dynamic clinic! About Medi-Weightloss We're more than a weight loss clinic. We're a life-changing force in the fight against obesity. As a premier medically supervised program, we empower patients to achieve sustainable weight loss, better health, and longer, more vibrant lives. Our Summerfield location is growing fast and making a powerful impact in the Triad area. Join us and become part of a mission that truly changes lives! Why You'll Love This Role As Clinic Manager, you're the driving force behind our clinic's success. This multifaceted leadership position blends hands-on management, sales mastery, clinical support, and patient inspiration in a fast-paced yet rewarding setting. You'll lead a passionate team, exceed performance goals, and create unforgettable patient experiences that fuel both personal and clinic growth. What Makes This Opportunity Stand Out Transform Lives Daily: Guide patients on their wellness journeys with personalized support, seeing tangible results and heartfelt gratitude. Career Growth Potential: Join a thriving national franchise with room to advance, plus ongoing training and development. Varied & Engaging Work: Combine leadership, sales, clinical duties, and operations, no two days are the same! Supportive, Positive Culture: Collaborate with a dedicated, wellness-focused team that celebrates wins and prioritizes excellence. Impactful Industry: Be at the forefront of the booming health and wellness sector with a proven, respected brand.

Requirements

Embodies a healthy, active lifestyle and genuinely promotes wellness.
Has solid knowledge of nutrition, exercise, and healthy living (basic to advanced).
Brings proven medical clinic management or leadership experience.
Excels in fast-paced, autonomous environments with strong initiative.
Demonstrates rock-solid reliability, work ethic, and commitment to excellence.
Shines in sales, customer service, and relationship-building to drive patient acquisition and retention.

Responsibilities

Build strong, trusting relationships with patients and staff through outstanding communication and empathy (in-person and phone).
Drive clinic performance by consistently meeting or exceeding company KPIs.
Coach and mentor your team to hit goals, fostering accountability, growth, and a collaborative spirit.
Lead inspiring weekly team meetings for alignment, training, and franchise standard adherence.
Maintain top-tier clinic standards: cleanliness, efficiency, and staff professionalism through visible, hands-on leadership.
Proactively solve challenges in operations, clinical care, service, or team dynamics with quick, effective solutions.
Oversee seamless daily operations: opening/closing, patient check-in, scheduling, secure cash handling, and more.
Master essential systems including benefits verification, EMR documentation, product sales, inventory, and banking.
Use proven phone scripts to book appointments and engage patients effectively.
Deliver powerful one-on-one consultations to onboard new patients, showcase our programs, and accelerate sales.
Follow up thoughtfully with patients to track progress, re-engage no-shows, and ensure rave-worthy experiences.
Perform key clinical duties: take vitals, conduct EKGs, administer injections, perform phlebotomy (full training provided if needed).
Offer personalized nutrition and progress counseling during weekly patient visits.
Accurately document everything in patient charts/EMR.
Step in with additional clinical tasks to keep the team strong and patients supported.