Clinic Manager - Watertown

Bond Vet•Boston, MA

9d•$75,000 - $90,000

About The Position

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience. The Opportunity: Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a collaborative Veterinary Clinic Manager to join our team. Our Veterinary Clinic Manager will lead our clinic team (veterinarians, technicians, assistants + care coordinators) and oversee day-to-day operations. You are a reliable, proactive, and conscientious leader who is dedicated to the success of your team. This is a full time position.

Requirements

4+ years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
Experience supervising front desk operations
Experience with compliance and safety policies
Strong organizational and leadership skills

Nice To Haves

CVPM designation is considered ideal but not required

Responsibilities

Oversee the day-to-day operations of the clinic
Manage your clinic’s P&L
Mentor, develop, and lead clinic team members to excel
Balance the needs of the clinical team with the goals of the organization
Collaborate with our operations team to scale operations and implement processes
Own customer relations
Lead weekly team meetings & daily team check-ins
Create clinic schedules
Identify areas of opportunity to increase efficiency and then implement improvements
Ensure team members complete their daily checklists
Recruit, interview, and onboard new team members
Foster a sense of community within the team

Benefits

Competitive pay | varies based on experience // $75,000-$90,000 annual
Team-Based Profit Sharing Bonus - together we all win.
Membership to the VHMA CVPM Prep course for those pursuing CVPM certification
Opportunities for Tuition Assistance for staff pursuing LVT/CVT/RVT
CE Stipend & Additional Time Off for CE for licensed individuals to keep your mind and skills sharp
401(k) with partial employer match
Generous paid time off
Parental leave of up to 16 weeks paid over your time at Bond
Discounts on in-clinic services for pets
Membership to Rocket Lawyer
Commuter Benefits
Medical, dental & vision plan options
Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
HSA plan option with employer contribution
Figs scrubs & stocked pantries to keep you comfortable and full all day long!