Clinic Manager

Austin Regional Clinic: ARC

32d

About The Position

Manages day to day operations of an outpatient medical clinic. Responsible for supervision of clinic supervisors and/or other ancillary staff. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

Requirements

Bachelor’s degree in Healthcare Administration, Business, or related field and two (2) or more years of experience working in the office of a clinic or similar healthcare related setting, or
High school diploma or equivalent and four (4) or more years of experience working in the office of a clinic or similar healthcare related setting.
Two (2) or more years of supervisory or lead experience
Proven proficiency in financial management, which includes comprehensive understanding of insurance plans as they relate to physician practice.
Familiarity with laws and regulations related to healthcare delivery compliance
Knowledge of various medical insurance plans and billing practices
Knowledge of procedural and diagnostic coding
Knowledge of human resource fundamentals and underlying laws, i.e., FLSA, ADA, FMLA, etc.
Proficient computer skills and knowledge of Microsoft Office programs.
Ability to analyze and interpret financial data/reports
Ability to engage others, listen and adapt response to meet others’ needs.
Ability to align own actions with those of other team members committed to common goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Excellent verbal and written communication skills.
Ability to manage competing priorities.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate, factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
Ability to apply common sense in performing job.

Nice To Haves

Current licensure as a Registered (RN) or Licensed Vocational Nurse (LVN) in the State of Texas

Responsibilities

Manages the business, technical, and nursing support activities of an outpatient medical clinic.
Assists with implementation of clinic-specific customer service, human resource, and financial goals and objectives consistent with ARC’s strategic plan and goals.
Assists with preparation of annual capital and operating clinic budgets and monitors expenses.
Assists with development and/or implementation of clinic-specific policies, procedures, and programs and monitors adherence to system-wide policies/standardizations.
Monitors staffing mix and allocation of resources in order to meet demand for services with available staff and recommends changes as appropriate.
Manages and resolves clinic safety and risk management issues.
Ensures compliance with ARC standards as well as applicable federal, state, and local laws.
Works with administration and clinic medical staff to ensure quality patient care and services are delivered.
Addresses patient care or service complaints to ensure customer satisfaction.
Supervises clinic supervisors and/or business office or clinical staff. In collaboration with resource departments, responsibilities include performance evaluations, disciplinary actions, staff training and development, promoting teamwork and fostering a positive work environment.
On a daily basis interacts with and supports staff and physicians.
Provides support to AHC holiday staffing by working a shift as manager. Assists with AHC holiday scheduling by discussing and coordinating with staff and communicating with AHC management.
Promotes long term financial stability and sustainable growth to safeguard our ability to continue to offer high quality, coordinated care.
Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
Regular and dependable attendance.
Follows the core competencies set forth by the Company, which are available for review on CMSweb.
Works holiday shift(s) as required by Company policy.
Performs other duties as assigned.
May be responsible for following and ensuring that staff are following work queue workflows consistent with policies of the Compliance Plan.