Clinic Manager

Sight Partners Physicians•Seattle, WA

3d•$90,000 - $110,000

About The Position

Clinic Manager (Ophthalmology) Northwest Eye Surgeons | Pacific Northwest Lead. Inspire. Elevate Patient Care. Northwest Eye Surgeons is a nationally recognized, progressive ophthalmic medical and surgical practice—and we’re growing. We’re seeking an experienced Clinic Manager with Ophthalmic expertise to lead one of our clinics and play a key role in delivering exceptional patient care. Our team is recognized for its clinical excellence, advanced technology, and compassionate care, and we believe that our people make all the difference. If you are a collaborative leader who thrives in a fast-paced healthcare environment and is motivated to build high-performing teams, we invite you to join us. We are deeply committed to diversity, equity, and inclusion, and we believe the best results come from teams where every colleague feels respected, valued, and heard. Why You’ll Love Working Here Live and work where others vacation. The Pacific Northwest offers a rare balance of vibrant city life and breathtaking natural beauty. From Seattle’s iconic landmarks—Pike Place Market, the Space Needle, and world-class dining—to weekend escapes in the Cascades, Olympics, Mt. Rainier, and the San Juan Islands, this region supports an active, creative, and fulfilling lifestyle year-round. Your Impact as Clinic Manager The Clinic Manager provides operational leadership and management oversight for a designated clinic. This role is responsible for establishing and maintaining an effective, efficient environment that ensures safe, high-quality patient care while meeting the needs of patients, staff, and physicians. You will oversee all aspects of clinic operations, including patient flow, triage, staff development, compliance, safety, and facility management. Success in this role requires a strong commitment to patient-centered care, operational excellence, and team engagement.

Requirements

Strong leadership and people-management skills
Excellent communication (verbal and written)
Highly organized, analytical, and solutions-oriented
Comfortable working independently and leading in a fast-paced environment
Commitment to confidentiality and professionalism
Extensive EMR/EHR experience
Degree in Business or 5+ years in a medical group practice
3+ years of supervisory or management experience
Ophthalmic Technician experience required

Nice To Haves

COA/COT certification preferred

Responsibilities

Provide direct supervision of clinic staff and ensure compliance with organizational policies and legal requirements
Interview, hire, onboard, and train employees
Conduct performance evaluations, recognize achievements, and implement corrective actions when necessary
Address and resolve employee concerns and promote a positive, collaborative team culture
Lead team meetings, staff development initiatives, and employee recognition efforts
Manage employee schedules, PTO, and emergency staffing to ensure appropriate clinic coverage
Develop and lead training programs for technicians and students, including hands-on instruction with techniques and equipment
Represent the clinic in department head meetings and organizational functions
Ensure timely and effective communication of clinic updates, protocols, and recognition
Collaborate with operational leadership to develop, manage, and control clinic budgets
Oversee clinic workflow, triage, and patient flow to optimize efficiency and patient experience
Address and resolve patient complaints; use feedback and performance data to drive continuous improvement
Provide EMR/EHR system training, support, and troubleshooting
Manage front office operations, including scheduling, referrals, inventory, purchasing, and cash handling
Oversee clinic equipment, supplies, maintenance coordination, and vendor relationships
Coordinate facility upkeep and manage service contracts (janitorial, landscaping, shredding, fire safety, etc.)
Ensure compliance with policies related to medical record preparation, storage, and distribution
Review and verify fee slips and billing documentation for accuracy and completeness
Stay current with regulatory requirements and educate staff on E&M coding, HIPAA, OSHA/WISHA, and other compliance topics
Perform other duties as assigned