Clinic Manager, Flexcare Infusion Centers - Prescott

UnitedHealth Group•Prescott, AZ

23h

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Clinic Manager provides operational oversight and staff guidance for Prescott FlexCare Infusion Center Clinic with oversight potential of up to 5 clinics under the supervision of the Director of Clinical Services. This role supports daily clinic operations in partnership with the Managing Nurse Practitioner. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. This is a full-time position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with business needs. Exempt employees must have the ability to be on-call and available, as business needs require. Work Environment: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Potential Occupational Safety/Health Hazards: Office hazards Ergonomic Injuries Poor Lighting and Eye Strain Indoor Air Pollution Fire Safety Clinical hazards Bloodborne Pathogens Warehouse hazards Biomedical hazards Personal safety hazards

Requirements

Minimum education of High school diploma
If RN an additional certification, ONS Fundamentals of Chemotherapy and Immunotherapy Administration Certification, is required within 90 days of hire
Basic Life Support/ CPR certification or ability to obtain by start date
1+ years of experience within clinical operations setting
Experience in infusion setting

Nice To Haves

Experience with budget and staffing forecasts
Experience in the management of clinical and/or administrative staff
Experience managing clinic financial budgets

Responsibilities

Assist with the creation and implementation of policies and procedures that support clinic staff and patient care
Maintain compliance with regulatory and accreditation standards
Ensure operations and workflow efficiency
Clinic scheduling across a market, inclusive of clinical and administrative coverage for multiple clinics
Proactively identify market staffing needs based on growth trends, individual clinic needs/requirements
Managing all administrative and clinical hiring needs in the market
Assists in the selection, orientation and ongoing training of clinic staff, inclusive of other Nurse Practitioners, infusion RN’s, LPN’s and medical receptionists with a focus on operational processes
Conduct performance evaluations and provide coaching
Foster a positive, accountable team culture
Maintain high-quality patient care by addressing concerns, resolving complaints and improving satisfaction