Clinic Manager

OrthoVirginiaLynchburg, VA

About The Position

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment. With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive. Join us and become part of a trusted network committed to excellence in orthopedic care. OrthoVirginia is currently seeking an experienced Clinic Manager to join our team. This is a hands-on leadership role for a clinically experienced professional who thrives in fast-paced healthcare environments and is passionate about team leadership, patient experience, and operational excellence. As a working manager, you’ll balance direct patient care with leading and supporting clinic staff, ensuring smooth daily operations and exceptional care for every patient who walks through our doors.

Requirements

  • High School Diploma or equivalent required
  • 3+ years of healthcare experience in a clinic or hospital setting
  • 3+ years of supervisory or people leadership experience
  • Strong customer service and communication skills
  • Ability to assess situations, resolve issues within scope, and escalate when necessary
  • Professional demeanor with the ability to adapt in a fast-paced environment

Nice To Haves

  • Associate’s or Bachelor’s degree in healthcare, business, or related field preferred

Responsibilities

  • Lead, coach, and support clinical and support staff, including onboarding, training, and performance development
  • Serve as a working manager and subject-matter expert in clinic workflows and procedures
  • Foster a positive, collaborative, and accountable team culture
  • Ensure a welcoming, efficient clinic environment with a strong focus on customer service
  • Act as the first point of escalation for patient or staff concerns, resolving issues when possible and escalating as appropriate
  • Maintain active clinical responsibilities, including patient care and documentation under physician direction
  • Support providers by coordinating staffing, schedules, and clinic flow
  • Serve as a liaison between the clinic, providers, and operations leadership
  • Oversee day-to-day clinic operations including intake, exams, post-visit instructions, and productivity standards
  • Ensure compliance with operational procedures, safety standards, and regulatory requirements
  • Assist with schedules, timecards, treatment charges, and administrative tasks
  • Maintain orthopedic equipment and supplies, including inventory management and vendor coordination
  • Ensure exam rooms and equipment are clean, functional, and stocked at appropriate levels

Benefits

  • Statewide Impact, Local Focus: Join the largest orthopedic practice in Virginia
  • Growth & Development: We invest in leadership development and career progression
  • Supportive Culture: Compassionate teams working toward a shared mission
  • Competitive Benefits: Medical, dental, vision, retirement plans, and more
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