Clinic Manager - Internal Medicine

Presbyterian Healthcare Services • Albuquerque, NM

46d • $77,563 - $118,394 • Onsite

About The Position

Collaboration is at the heart of this role! You’ll partner with the patient’s care team and, when needed, connect with their family and community to support a truly holistic recovery journey. Presbyterian is seeking a dedicated and compassionate Clinic Manager to join our leadership team!

Requirements

• Associate degree in nursing, business administration or related field required or three (3) years experience in lieu of degree required.
• Four (4) years of relevant experience required.
• RN desired

Responsibilities

• The Clinic Manager coordinates and manages clinic workflow activities and staff to achieve continuous and optimal patient care.
• Oversee operational aspects of provider practice to ensure clinical quality and financial viability.
• Responsible for day-to-day operations of clinic practice within a single department and 30 or less staff FTEs.
• Coordinate diagnostic and treatment activities of the clinic/department to ensure effective patient care and efficient service.
• Maintain liaison with professional medical staff and other personnel in administrating policies and procedures regarding patient flow and utilization of space, time, supplies, and equipment.
• In collaboration with the PMG nursing, develops policies and procedures to improve patient care and utilization of clinic resources.
• Supervise and coordinate activities of a clinic/department to include establishing and maintaining systems for patient flow and the utilization of clinic and ancillary facilities and manpower.
• Explain policies and procedures and resolves problems.
• Gather necessary documentation to support proper handling of inquiries/complaints.
• Manage customer complaints using the appropriate tools and processes
• Leads CQI and customer service processes.
• Involves the physicians and staff in improving daily operations of the clinic/department e.g. facilitate improved patient throughput initiatives and eliminate/reduce non-value-added processes
• Provides leadership and supervision of clinical and clerical staff within managers scope to further the vision, values, and strategies of PMG.
• Coordinates required review competencies of appropriate licenses and non-licensed clinical and clerical staff with support of the Director of Practice Operations (DPO).
• Prepares work schedules, assigns personnel, evaluates work performance and initiates/makes recommendations for personnel actions.
• Accountable for understanding, enforcing, and following all internal controls, particularly as they relate to cash management policies and procedures.

Benefits

• All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
• Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees