Clinic EMT or Paramedic

UnityPoint Health • Grundy Center, IA

88d

About The Position

The Clinical Care Attendant is responsible for assisting the Physician, Nurse Practitioner, and Physician Assistant (collectively “Provider”) with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of a Provider and working closely with the Provider, other clinical staff, and direct patient care. Additionally, the Clinical Care Attendant is responsible for a variety of clerical and clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a strong customer service attitude. Acting as the patient advocate, the Clinical Care Attendant has continuous contact with Providers, patients, patient families/ significant others, community agencies, and patient care staff and management.

Requirements

• Completion of an accredited EMT course OR Completion of Nationally Accredited Paramedic Program at the Certificate or Associates Degree Level.
• Valid driver’s license when driving any vehicle for work-related reasons.
• BLS and Mandatory Reporter certification.
• Current EMT or Paramedic Certification and/or License as required by the State of Iowa/Illinois.

Nice To Haves

• Two years’ experience in a Family Practice setting, Urgent Care, or related field preferred.

Responsibilities

• Perform and/or assist clinical procedures consistent with training and licensure under supervision of Provider in exam suite.
• Greet and welcome patients immediately upon arrival to the clinic.
• Escort patients back to exam suite.
• Complete patient registration and associated paperwork or assist in online registration as needed.
• Escort and check out patients upon completion of visit and assist with patient satisfaction survey if needed.
• Obtain patients' review of systems and history, measure vital signs, and complete necessary documentation in patient’s chart.
• Offer patient convenience items to ensure comfort in exam suite and/or lobby.
• Follow symptom initiated protocols in place for clinic operation.
• Perform labs as ordered/instructed either by protocols or provider direction.
• Review after visit summary and provide instructions to patient as instructed by Provider.
• Call all patients back 48-72 hours post clinic visit for mandatory follow up phone call.
• Call patients with results reporting in a professional and courteous manner.
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, and sterilize as required.
• Take, relay, and process messages from patient, Provider, pharmacy.
• Maintain all logs and required checks consistent with UPC policy.

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree