Clinic Coordinator

Memorial Regional Health•Craig, CO

19h•$24 - $50

About The Position

This is a Full Time Position-Specialty Clinic Compensation Range: $24.07 TO $36.11 -Certified/Registered Medical Assistant $30.75 TO $46.13 - Licensed Practical Nurse $33.58 TO $50.38 - Registered Nurse ESSENTIAL FUNCTIONS AND BASIC DUTIES Supervisory-Specific Performance Expectations, Duties, and Responsibilities: Demonstrates unwavering commitment to high performance in alignment with the CHOICE values of MRH, representing the organization in a positive and professional manner. Assists the Medical Practice Clinic Manager in the operational management of the assigned clinic (s)/department(s) by conducting the following: o Provides direction, serves as a resource, and acts as a role model for staff to ensure comprehensive and safe patient care. o Assists clinic leadership in establishing unit-specific goals, determining work procedures, and expediting workflow. o Assists clinic leadership in providing feedback for performance evaluations and fostering professional growth. o Ensures compliance with policies, procedures, and regulatory standards. o Assists with staff scheduling and daily assignment coordination of all assigned clinic(s)/department(s). o Tracks staff leave coverage and ensures appropriate staffing coverage during leave requests. o Serves as the clinical resource for staff within the scope of training and credentials, ensuring efficient and safe delivery of care. o Demonstrates flexibility and teamwork by willingly filling in as needed to support operations and ensure continuity of services, while effectively balancing the additional responsibilities and strategic demands of the role. o Trains new clinical staff and supports cross-training of existing staff. o Promotes teamwork and collaborations within and across clinic departments. o Acts as a mentor and clinical resource for staff in patient assessment, care planning, interventions, and problem-solving. o Participates in mandatory in-services and attends staff meetings. o Participates in process-improvement and interdepartmental initiatives. o Serves as the main point of contact when situations arise. Position-Specific Performance Expectations, Duties, and Responsibilities: Performs Vaccine for Children (VFC) responsibilities as follows: o Performs monthly vaccine inventory; organizes storage units, removes expiring doses, and accounts for wasted, returned, and transferred vaccines. o Ensures safe storage and temperature control, including twice-daily monitoring, calibrated data loggers, and immediate response to excursions. o Maintains all VFC documentation and temperature logs; ensures compliance with program standards and staff adherence to policies. o Creates and distributes vaccine education materials and keeps staff informed of immunization requirements. o Collaborates with clinic leaders, pharmacy, and departments to meet VFC requirements. o Initiates and/or assists with any reporting to Colorado Department of Public Health and Environment (CDPHE) when necessary (i.e. planned and unplanned vaccine transports). o Ensures all new hires complete VFC training within 30 days and annually thereafter. o Ensures all VFC-related storage, handling, documentation, monitoring, reporting, training, and compliance requirements are fully met across all assigned clinic(s)/department(s). Ensures patients are scheduled correctly and in a timely manner. Ensures clinical flow is efficient and supports achievement of target patient volumes. Ensures appropriate sterilization of instruments and training/oversight of staff performing sterilization and transport to central sterilization. Demonstrates knowledge of emergencies and routine equipment and procedures. Ensures a high standard of customer service and addresses patient concerns promptly and professionally. Promotes a teamwork-based, patient-centered culture. Oversee patient flow, scheduling, and access to care, ensuring minimal wait times and seamless transitions. Collaborates with providers and staff to enhance patient satisfaction and loyalty. Adheres to and maintains established policies and procedures for the assigned clinic(s)/department(s). Supports compliance with all local, state, and federal regulations, including Health Insurance Portability and Accountability Act (HIPAA), and Clinical Laboratory Improvement Amendments (CLIA) standards. Assist with quality and safety activities such as chart reviews, audits, or data collection as directed. Helps identify potential safety concerns and promptly reports them to leadership. Performs other duties as assigned. Organization-Specific Performance Expectations, Duties, and Responsibilities: Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner. Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors. Adheres to the MRH attire and dress code in accordance with organizational policies and procedures. Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively. Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required. Maintains strict patient confidentiality at all times. Reports to work punctually and completes assigned duties within established timeframes. Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives. Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies. Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff.

Requirements

Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license).
Must be legally authorized to work in the United States.
Must successfully pass a background check.
Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
Must complete an Employee Health meeting prior to starting employment.
Successful completion of an accredited Medical Assistant Course.
Must be Registered or Certified as a Medical Assistant.
Current BLS Certification (or must be obtained within 90 days of hire)
Completion of an accredited Practical or Vocational Nursing program.
Current Colorado Licensed Practical Nurse (LPN) license or Compact license.
Current Basic Life Support (BLS) certification (or be obtained within ninety (90) days of hire).
Graduate of an accredited professional nursing program (Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN)
Current Colorado Registered Nurse (RN) license or Compact license.
Current Basic Life Support (BLS) certification (or be obtained within ninety (90) days of hire).

Nice To Haves

Bachelor’s degree or higher in Nursing, Healthcare Administration, Business Administration, or related field.
Minimum of three (3) to five (5) years of clinical experience, ideally with nursing and coordination or lead responsibilities in an outpatient setting.

Responsibilities

Assists the Medical Practice Clinic Manager in the operational management of the assigned clinic (s)/department(s)
Provides direction, serves as a resource, and acts as a role model for staff to ensure comprehensive and safe patient care.
Assists clinic leadership in establishing unit-specific goals, determining work procedures, and expediting workflow.
Assists clinic leadership in providing feedback for performance evaluations and fostering professional growth.
Ensures compliance with policies, procedures, and regulatory standards.
Assists with staff scheduling and daily assignment coordination of all assigned clinic(s)/department(s).
Tracks staff leave coverage and ensures appropriate staffing coverage during leave requests.
Serves as the clinical resource for staff within the scope of training and credentials, ensuring efficient and safe delivery of care.
Demonstrates flexibility and teamwork by willingly filling in as needed to support operations and ensure continuity of services, while effectively balancing the additional responsibilities and strategic demands of the role.
Trains new clinical staff and supports cross-training of existing staff.
Promotes teamwork and collaborations within and across clinic departments.
Acts as a mentor and clinical resource for staff in patient assessment, care planning, interventions, and problem-solving.
Participates in mandatory in-services and attends staff meetings.
Participates in process-improvement and interdepartmental initiatives.
Serves as the main point of contact when situations arise.
Performs monthly vaccine inventory; organizes storage units, removes expiring doses, and accounts for wasted, returned, and transferred vaccines.
Ensures safe storage and temperature control, including twice-daily monitoring, calibrated data loggers, and immediate response to excursions.
Maintains all VFC documentation and temperature logs; ensures compliance with program standards and staff adherence to policies.
Creates and distributes vaccine education materials and keeps staff informed of immunization requirements.
Collaborates with clinic leaders, pharmacy, and departments to meet VFC requirements.
Initiates and/or assists with any reporting to Colorado Department of Public Health and Environment (CDPHE) when necessary (i.e. planned and unplanned vaccine transports).
Ensures all new hires complete VFC training within 30 days and annually thereafter.
Ensures all VFC-related storage, handling, documentation, monitoring, reporting, training, and compliance requirements are fully met across all assigned clinic(s)/department(s).
Ensures patients are scheduled correctly and in a timely manner.
Ensures clinical flow is efficient and supports achievement of target patient volumes.
Ensures appropriate sterilization of instruments and training/oversight of staff performing sterilization and transport to central sterilization.
Demonstrates knowledge of emergencies and routine equipment and procedures.
Ensures a high standard of customer service and addresses patient concerns promptly and professionally.
Promotes a teamwork-based, patient-centered culture.
Oversee patient flow, scheduling, and access to care, ensuring minimal wait times and seamless transitions.
Collaborates with providers and staff to enhance patient satisfaction and loyalty.
Adheres to and maintains established policies and procedures for the assigned clinic(s)/department(s).
Supports compliance with all local, state, and federal regulations, including Health Insurance Portability and Accountability Act (HIPAA), and Clinical Laboratory Improvement Amendments (CLIA) standards.
Assist with quality and safety activities such as chart reviews, audits, or data collection as directed.
Helps identify potential safety concerns and promptly reports them to leadership.
Performs other duties as assigned.
Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner.
Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors.
Adheres to the MRH attire and dress code in accordance with organizational policies and procedures.
Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively.
Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required.
Maintains strict patient confidentiality at all times.
Reports to work punctually and completes assigned duties within established timeframes.
Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives.
Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies.
Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff.