Clinic Coordinator - Physical Therapist

Fusion Physical Therapy Partners•Dover, NH

About The Position

As Clinic Coordinator, you will lead day-to-day operations of up to two clinics, ensuring each clinics’ growth, profitability, and high-quality care delivery. You’ll mentor a clinical team while managing your own patient caseload.

Requirements

2+ years as a physical therapist in a senior therapy setting
Previous leadership experience
Excellent patient care and communication skills
Ability to multitask and provide an exceptional patient experience
Passion for patient outcomes and the ability to motivate a team
Knowledge of clinic KPIs, reporting, and analysis
Proficiency in Google Docs, Sheets, and/or Microsoft Word, Excel
Graduate of an accredited physical therapy program
Active or pending NH state license to practice physical therapy

Responsibilities

Provide one-on-one physical therapy sessions
Develop individualized care plans and treat patients through all therapy phases, using evidence-based approaches to restore optimal function.
Complete daily patient care, progress, and discharge notes.
Attend weekly case management meetings with the care team and communicate continuously with referring physicians and referral sources.
Ensure documentation, clinical logs, and checklists follow Engage’s policies and procedures.
Handle patient, family member, or DPOA questions, concerns, or complaints, collaborating with internal leadership to resolve any issues.
Lead and supervise clinical staff (PTs, PTAs, OTs, OTAs, SLPs), ensuring high performance and a supportive work environment.
Create and lead annual staff performance reviews, providing ongoing feedback and mentorship.
Participate in hiring, training, and onboarding of clinical team members
Prepare and lead staff meetings, addressing any team issues.
Serve as a mentor or clinical instructor through Engage’s New Grad Mentorship and Student Affiliation Programs.
Manage clinic schedules and ensure appropriate patient appointments in coordination with the Director of Quality Assurance.
Prepare and submit weekly reports on KPIs, including visit rates, cancellations, and other metrics.
Oversee the maintenance and cleanliness of the facility.
Develop ideas for new program initiatives and assist with their implementation.
Address any incidents involving patients, visitors, or staff, and ensure compliance with Medicare, state, and federal regulations.