Clinic Coordinator - Pediatric Oncology

Dana-Farber Cancer InstituteBoston, MA
275dHybrid

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About The Position

Reporting to the Scheduling Supervisor, the Clinic Coordinator I is a mission critical position responsible for administrative tasks that occur in the Jimmy Fund Clinic including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic setting, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real-time priorities. This position requires the ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Exceptional computer, customer service and problem-solving skills required. Demonstrated ability to carry out complex scheduling as required. Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed. This is a hybrid position requiring 2 days per week onsite. The weekly schedule for this position will be onsite Saturday & Sunday (7:30am - 4pm), remote work Monday - Wednesday, and off Thursday & Friday.

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