Clinic Coordinator, Outpatient Department - Day Shift

University of Chicago • Chicago, IL

222d

About The Position

Be a part of a world-class academic healthcare system, University of Chicago Medicine, as a Clinic Coordinator in the Nursing Outpatient Phlebotomy department. Here, you will be responsible for reception and clerical duties for outpatient clinics supporting the phlebotomists who are drawing blood at UChicago Medicine. At UChicago Medicine, quality diagnostic testing is coupled with exceptional customer service. Our laboratory provides a full array of testing services to support your patient care at whatever level you may require, helping to make the process seamless for you and your patients. This department is in the Nursing Outpatient Phlebotomy. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

Requirements

• High school graduate or equivalent.
• Successful completion of medical terminology class.
• Ability to type 35 wpm or perform data entry at 4500 keystrokes per minute.
• Ability to perform general office duties of filing, Xeroxing, operating printers.
• Familiarity with telephone and intercom systems.
• Ability to enter and retrieve data accurately and quickly, check work and resolve mistakes.
• Strong verbal, writing, and number-comparison skills.
• Strong interpersonal skills; ability to handle a wide variety of public contacts, including conflicts, with patience, tact, courtesy, and discretion.

Nice To Haves

• Familiar with phlebotomy, laboratory testing, and Epic registration.

Responsibilities

• Utilizes a wide variety of computer systems (HIS, EPIC, MARS, Sunquest, OACIS) effectively.
• Collaborates with nursing staff to ensure that all patient care activities are coordinated effectively and that both clinical and fiscal goals are met.
• Establishes a customer service orientation in the clinic and ensures that clerical staff interactions with both patients and physicians are handled satisfactorily.
• Assists in the resolution of patient and physician complaints.
• Demonstrates considerable skill in determining priorities, working independently, and making decisions.
• Exhibits a high degree of initiative and problem-solving ability.
• Demonstrates ability to exercise judgment, make independent decisions, and assume responsibility.
• Cooperates with co-workers, supervisors, and physicians to serve the patient and shows flexibility to learn and incorporate new systems and processes.
• Demonstrates a strong customer service orientation and a commitment to excellence and accuracy while working in a fast-paced, multi-tasking environment.
• Attends mandatory training classes offered by the Hospitals after hours or on weekends, with advance notice.

Benefits

• Comprehensive health insurance.
• 401k retirement plan.
• Paid time off.
• Tuition reimbursement.
• Employee wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED