Clinic Clerk

AACI • CA

116d • $25 - $28

About The Position

The Clinic Clerk is responsible for assisting with daily administrative and clerical functions of AACI Health Center. Duties include check-out reception and patient care coordination ensuring accurate patient information.

Requirements

• High School Diploma or GED.
• Two years or more of experience in a medical office or clinic required.
• Medical Assistant training or certification.
• Experience with Electronic Health Records Systems, specifically EPIC EHR.
• Good verbal and written communication skills.
• Excellent attention to detail.
• Able to demonstrate working knowledge and understand HIPAA guidelines.
• Proficiency in managing clinical in-baskets and electronic documentation.
• Ability to maintain sensitive and confidential information.
• Proficient in Microsoft Office Suite and basic office operations such as fax, phones, and filing.
• Verbal and written fluency in English required; Bilingual skills in a second language (Spanish, Chinese, Vietnamese) desired but not required.
• Ability to use independent judgment within established guidelines.
• Ability to organize work, set priorities, meet deadlines, and follow up on assignments.

Nice To Haves

• Knowledge and experience with Epic EHR.

Responsibilities

• Coordinate the patient checkout process following provider visits.
• Schedule follow-up appointments, referrals, and lab/imaging tests as directed by medical providers.
• Provide patients with visit summaries, educational materials, and clear next steps.
• Ensure accurate documentation and communication of after-visit instructions.
• Monitor and process incoming messages in the Medical Assistant pool in-basket including prescription refills, patient questions or concerns, and lab/test results.
• Facilitate and help to ensure clear communication between providers, patients, and other clinic departments.
• May provide clerical support in the clinic, including filing, word processing, copying, faxing, data entry, and mail delivery as needed.
• Complete other related duties and projects, as assigned.

Benefits

• Equal Opportunity Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees