Clinic Care Coordinator
About The Position
Join our non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care. We are seeking a Clinic Care Dental Coordinator in Little Falls, MN; to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service. Key Responsibilities: Provide outstanding customer service to patients, families, and staff. Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines. Answer and manage phone calls professionally and efficiently. Assist patients with special needs, ensuring a welcoming and accommodating experience. Maintain accurate electronic patient records and documentation. Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment. Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software. Why Join Us? Meaningful Work – Make a difference in a mission-driven, patient-centered practice. Professional Growth – Gain valuable experience in a supportive team environment. Inclusive Workplace – Work in a welcoming setting where all contributions are valued. If you have a passion for helping others and thrive in a fast-paced, patient-focused environment, apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Requirements
- High school diploma or GED required.
- Ability to type at least 40+ WPM accurately.
- Dependability, punctuality, and willingness to work late hours and weekends as needed.
Nice To Haves
- Customer service, scheduling, and phone experience preferred.
- Dental office experience strongly preferred.
- Valid driver’s license and eligibility for company car insurance roster highly preferred.
Responsibilities
- Provide outstanding customer service to patients, families, and staff.
- Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines.
- Answer and manage phone calls professionally and efficiently.
- Assist patients with special needs, ensuring a welcoming and accommodating experience.
- Maintain accurate electronic patient records and documentation.
- Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment.
- Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.
Benefits
- Meaningful Work – Make a difference in a mission-driven, patient-centered practice.
- Professional Growth – Gain valuable experience in a supportive team environment.
- Inclusive Workplace – Work in a welcoming setting where all contributions are valued.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
