Clinic Business Representative Associate

Allina Health • Bloomington, IL

1d • $21 - $27 • Onsite

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:
1.0 FTE (80 hours per two-week pay period)
8-hour day shift
No weekends
Mileage reimbursement eligible when floating
SEIU Represented Position

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Nice To Haves

• High school diploma or GED
• Associate's or Vocational degree
• 0 to 2 years of clerical or business environment experience
• 0 to 2 years of medical terminology knowledge
• 0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook

Responsibilities

• Greets and welcomes patient in person or by phone.
• Performs registration process.
• Collects demographic and insurance information.
• Checks in or interviews patient to complete appropriate paperwork.
• Directs patient to their appointment or procedure.
• May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
• May obtain prior authorization before date of service and provides notification if unable to complete.
• Collect co-pay or deductibles and respond to questions regarding financial assistance programs available.
• Refers complex questions as needed.
• Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
• Other duties as assigned.

Benefits

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED