Clinic Billing Team Lead
About The Position
The Clinic Billing Team Lead provides hands-on leadership, technical supervision, and training to Clinic Billing Associates. This role facilitates group trainings, provides one-on-one technical supervision, responds to task-related billing questions, and helps develop standardized workflows through the creation and maintenance of Standard Operating Procedures (SOPs) and crosswalks. The Team Lead remains actively involved in billing and accounts receivable (AR) functions while ensuring consistency, accuracy, compliance, and staff development across clinical billing operations.
Requirements
- Associate’s Degree required; Bachelor’s Degree preferred.
- Minimum 3–5 years medical and/or behavioral health billing experience.
- Previous supervisory or lead experience required, including responsibility for staff training, oversight, or technical supervision.
- Strong working knowledge of Medicaid, Medicare, and commercial insurance billing.
- Demonstrated experience training staff or serving as a subject matter expert.
- Experience creating or maintaining SOPs, job aids, or workflow documentation.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency with Microsoft Office and billing systems.
- Strong working knowledge of medical terminology.
- Exceptional customer service skills in a medical setting.
Nice To Haves
- Primary Care billing experience.
- NextGen EHR experience.
Responsibilities
- Provide day-to-day leadership and technical supervision to Clinic Billing Associates.
- Facilitate group trainings and provide one-on-one technical supervision to support staff competency and performance.
- Serve as the primary resource for task-related employee questions and billing workflow guidance.
- Assist in the development, maintenance, and updating of Standard Operating Procedures (SOPs) and billing crosswalks for revenue cycle processes.
- Perform insurance benefit verifications; add, terminate, and update coordination of benefits.
- Review clinical documentation and provider coding selections for accuracy and compliance.
- Process Primary Care, Substance Use Disorder, and Behavioral Health claims for Medicaid, Medicare, commercial insurance, and self-pay.
- Analyze accounts receivable and guide follow-up on outstanding and aging claims.
- Review held claims, clearinghouse rejections, and insurance denials; research and support resolution efforts.
- Interface with state fiscal agents, insurance companies, and internal departments regarding billing concerns.
- Completes all required documentation, in timelines in accordance with program standards.
Benefits
- Competitive Compensation and Paid Time Off Package
- Medical/Dental/Vision Coverage
- 401(k) Retirement Savings Plan
- Continuing Education Opportunities
- PSLF Eligible
- A Collaborative and Supportive Team Atmosphere
- Family-Friendly Workplace
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
