Clinic Assistant -- Ophthalmology Clinic

Vancouver Clinic • Salmon Creek, CA

1d • $18 - $26 • Onsite

About The Position

Join the Ophthalmology team at Salmon Creek as a full-time Clinic Assistant (non-clinical) and make a difference behind the scenes in patient care! The Clinic Assistant assists with incoming calls, vision copays, managing patient flow and communication with the back staff, paperwork, supplies, referrals, and authorizations. This role is focused on delivering a high level of customer service and providing clerical support to ensure smooth clinic operations. Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, is an essential function of all positions at the Clinic.

Requirements

• Positive attitude and strong communication skills
• Work efficiently with multiple priorities
• Works well independently and as part of a team
• High school diploma or equivalent required
• A minimum of 1 year of experience in a healthcare setting required

Nice To Haves

• EPIC experience preferred

Responsibilities

• Supports team by scheduling appointments from phone calls and during checkouts and recalls
• Assists in providing information for appealed insurance claims
• Responsible for processing urgent referrals
• Offering administrative support for prior authorizations related to prescriptions
• Answer incoming calls and act as primary contact to answer questions from the Patient Service Center
• Processes paperwork for FMLA, ADA, and Workers Compensation for patients.
• Process and address non-clinical errors within EPIC

Benefits

• Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
• We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.
• Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED