Clinic Assistant- Ortho Clinic

White River Health System Inc•Batesville, AR

11d

About The Position

Professional responsible for managing the flow of the office creating processes and systems to enhance clinic operations so employees can perform to their highest ability and patients may experience high satisfaction.

Requirements

Education: High school diploma/GED
Training and Experience: Certifications as needed/required
Job Knowledge: Must demonstrate consistent professional conduct and meticulous attention to detail. Must possess excellent verbal and written communication skills as well as excellent interpersonal skills with patients, staff, and other health care professionals.
Must be able to report to work fit for duty and free of any adverse effects of illegal drugs, medical marijuana, prescription medication, and/or alcohol.
Must be able to effectively communicate both orally and in writing with other individuals.

Nice To Haves

Familiarity with EMR systems a plus.

Responsibilities

Follow office workflow procedures per office management/admin to ensure maximum efficiency.
Maintain files and records with effective filing systems
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Schedule appointments, update patient demographic and insurance information, collect copays, reconcile cash drawer.
Verify next day appointments.
Welcome visitors and internal employees with a cheerful disposition
Monitor office supplies inventory and report order needs to LPN/RN
Maintain office equipment (aka ensure copiers are operational and fully stocked with toner, paper, etc.)
Maintain a clean and organized office environment
Answer calls and process messages per protocol to appropriate staff.
Deposits, reconciliation of payments made, and daily financial reports per protocol.
Other duties as assigned by Director associated with clinic specialty
Performs other duties as assigned by supervision.