Clinic Administrator - Lab/Imaging

UnityPoint Health • Dubuque, IA

85d

About The Position

The Clinic Administrator is responsible for the operational performance in a medical office practice and monitors the activities of all office operations components to ensure the clinic meets its objectives. Advises and seeks consent from the organization’s leadership team to coordinate and manage the activities in the clinic.

Requirements

• Bachelor’s degree required OR a combination of education and experience.
• 2-3 years of leadership experience.
• Experience in accounts receivable, to include billing, collection, ICD-9 and CPT coding.
• Valid driver’s license when driving any vehicle for work-related reasons.
• Strong interpersonal skills.
• Strong computer skills.
• Strong supervisory and leadership skills.
• Strong verbal and written communication skills.
• Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise.
• Knowledge of personnel administration and patient relation principles.
• Ability to work as a team member.
• Ability to understand and apply guidelines, policies and procedures.

Responsibilities

• Full authority over daily operations.
• Possess in-depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies, and procedures.
• Provide leadership within the clinic(s) to ensure effective, efficient office operations, optimizing performance and continually improving quality of care.
• Oversee the day-to-day management of the office including the coordination of clinic operations, establishment of work schedules, review of staffing needs, and supervision and training of staff.
• Follow protocols and policies in decision making.
• Identify and resolve operational issues and day-to-day oversight and responsibility.
• Seek guidance from the director of clinic operations as needed.
• Responsible for financial operations of the clinic including accounts payable, timely and accurate preparation and submission of biweekly payroll reports, monitoring accounts receivable and reviewing required reports.
• Budget preparation and participate in annual budgeting process and budget development as directed.
• Review monthly financial statements.
• Be aware of what is happening in clinic/department and the organization by attending meetings and regularly checking information.
• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
• Implement and sustain UnityPoint Clinic strategic initiatives.
• Create a culture of innovation, learning, teamwork and professional practice.
• Establish effective mechanisms of communication with staff, providers and patients.
• Act as a liaison between physicians/providers and the organization’s leadership team.
• Partner with associate medical director and director on provider performance and talent management.
• Responsible for the interview and hiring process including completion of employment forms and coordination of orientation and training programs.
• Balance team and individual responsibilities; be open and objective to others' views; give and welcome feedback.
• Consultant and final decision maker with respect to employee relations situations.
• Take the leadership role in times of disaster to secure the safety of staff, patients, visitors, and protected health information.
• Attend monthly staff meetings to support and provide insight.

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree