Clinic Administrative Assitant

Fresenius • Anderson, IN

409d

About The Position

The Secretary/Receptionist at Fresenius Kidney Care plays a vital role in providing administrative support within a clinical environment. This position involves performing general office duties, engaging with patients and their families, and ensuring smooth clinic operations to enhance patient care for those living with kidney disease.

Requirements

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree; 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel, and PowerPoint preferred.
• Good verbal communication skills and pleasant telephone manner.
• Knowledge of office procedures and strong organizational skills.
• Ability to multitask and manage time effectively with a customer service attitude.

Nice To Haves

• Experience working in a healthcare environment.
• Familiarity with medical terminology.

Responsibilities

• Answering telephone calls and routing them to the appropriate person.
• Professionally greeting all patients and guests.
• Maintaining a professional environment at all times.
• Monitoring the reception and waiting areas.
• Distributing incoming mail.
• Obtaining necessary signatures for processing admissions data according to FMCNA policies.
• Maintaining accurate records of hospitalization and patient travel for scheduling and ancillary testing.
• Preparing medical records for facsimile or mail related to various patient needs.
• Organizing travel for patients by providing requested medical records.
• Coordinating transient patient paperwork and transfer placements with the Clinical Manager.
• Confirming admissions paperwork is completed and sent to designated departments.
• Assisting with medical appointment referrals and scheduling.
• Assisting with transportation coordination and referrals.
• Ensuring data entry is completed for Crown Web related to ESRD.
• Scanning monthly insurance cards.
• Setting up and maintaining filing systems and basic databases.
• Completing forms and reports as required by various offices and agencies.
• Preparing purchase orders using appropriate software applications.
• Assisting with accounts receivable and accounts payable functions as needed.
• Maintaining inventory of necessary office supplies.
• Assisting in auditing records for compliance with medical records standards.
• Collecting Patient Demographic Information and Continuous Quality Improvement Data.
• Assembling, filing, and maintaining patient medical records.
• Printing patient schedules and pulling patient charts daily.
• Arranging for package pickup and delivery.
• Assisting with month-end reporting requirements.
• Participating in collaboration sessions such as center/team huddles and staff meetings.
• Attending education and training sessions and applying key learnings.

Benefits

• Opportunities for professional development and training.
• A supportive work environment that values teamwork and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED