Clinic Administrative Assistant

Fresenius Medical Care • New York, NY

1d • Onsite

About The Position

Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment. This role serves as the "face" of an outpatient or hospital facility, utilizing administrative skills to positively impact the lives of patients and their families. As a secretary/receptionist at Fresenius Kidney Care, the individual will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and deliver excellent customer care for patients living with kidney disease.

Requirements

• Knowledge of office procedures
• Proficient in Microsoft office applications
• Ability to adapt to supporting software applications
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Strong organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High School Diploma or GED
• Minimum 6 months relevant experience without a degree
• Good verbal communication skills
• Pleasant telephone manner

Nice To Haves

• 1-2 years related experience
• Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint

Responsibilities

• Answering telephone & routing calls to the appropriate person
• Professionally greet all patients and guests
• Maintain a professional environment at all times
• Monitors the reception and waiting areas
• Distributing incoming mail
• Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FMCNA policies and procedures
• Ensure all aspects of patient confidentiality are maintained at all times
• Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
• Prepares medical records for facsimile or mail related to travel, transplant, disability and others
• Organizes travel for patients by contacting and providing requested medical records
• Coordinates with transient patient paperwork
• Coordinates transfer placements and confirmations along with Clinical Manager
• Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning
• Assist with medical appointment referrals and scheduling
• Assist with transportation coordination and referrals
• Ensures data entry has been completed for Crown Web
• Related to ESRD 2728. ESRD 2746 and PART
• Monthly insurance card scanning
• Setting up and maintaining filing systems and basic databases as applicable
• Completing forms and reports as required by the various company offices and outside vendors and agencies
• Preparing purchase orders using the appropriate software application
• Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed
• Maintaining inventory of the necessary office supplies
• Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc)
• Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data
• Assemble, file and maintain patient medical records
• Print patient schedule and pull patient charts daily
• Arrange for package pickup and delivery
• Assists with month-end reporting requirements
• Participate in collaboration sessions such as center/team huddles and staff meetings
• Attend education and training sessions as appropriate and apply key learnings

Benefits

• The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
• Hourly Rate: $17.00 - $28.00
• Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
• Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees