Clinic Administrative Assistant

KANSAS HUMANE SOCIETY OF WICHITA INC•Wichita, KS

9h•$13•Onsite

About The Position

Provides timely and accurate performance of administrative duties in support of the Clinic, including, but not limited to: surgical and medical data entry, scheduling of medical and surgical appointments, check-in and scheduling of Donor Subsidized Spay/Neuter patients, and courteous customer service.

Requirements

EDUCATION/CERTIFICATION: High School Diploma or Equivalent
REQUIRED KNOWLEDGE: Knowledge of data entry, Microsoft programs, and phone etiquette.
EXPERIENCE REQUIRED: A background in a caregiving or customer service field. Should prefer and have the ability to cope with emotionally demanding work.
SKILLS/ABILITIES: Attention to detail a must. Needs to be flexible, efficient, and respectful. Should be able to exercise sound judgment and make independent decisions. Animal handling is preferred.

Nice To Haves

Animal handling is preferred.

Responsibilities

Customer Service: Provides and models timely, polite, and respectful internal and external customer service regardless of the circumstances. Must remain calm, flexible, and willing to see other perspectives. Provides recognition and support to both staff and volunteers for their individual contributions to our agency.
Customer Training: Must possess the ability to provide information regarding preventative healthcare policies, pet evaluation techniques, adoption policies, post-operative instructions, euthanasia
Clerical: Performs accurate, complete, and concise entry of medical and surgical exam findings, test results, and vaccination history, using PetPoint and Luminate. Schedules Donor Subsidized Spay/neuter, medical, surgical, and externship appointments. Monitor & maintain record of clinic volunteer activity. Prepare Animal Health Certificates. Provides clerical assistance to other clinic staff as time allows.
Training: Participates in staff training and development opportunities as requested. Participates in special events, projects, and cross training programs as needed.

Benefits

Opportunity for two pay increases per year!
Generous paid time off
10 paid holidays per year
Paid time when closed for Inclement Weather
Comprehensive low deductible health, pharmacy and dental plans
Vision insurance plan
SIMPLE IRA Retirement Plan with a generous company match
Pre-tax spending accounts for health care and childcare expenses
Discounted YMCA membership
Discounts on adoptions, retail store items, basic veterinary services and medicine, and pet food
Employee Assistance Program