Clinic Administrative Assistant/Receptionist

Compass Clinical Associates • Urbandale, IA

389d • $33,280 - $37,440 • Onsite

About The Position

The Clinic Administrative Assistant/Receptionist at Compass Clinical Associates, PLLC serves as the primary point of contact for clients and vendors, ensuring a welcoming and efficient environment in a fast-paced mental health office. This full-time role involves a variety of administrative tasks, including managing client interactions, scheduling appointments, and maintaining accurate client records, all while providing exceptional customer service.

Requirements

• Excellent customer service skills.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office products.
• Reliable and self-motivated.
• Excellent data entry skills with attention to detail.
• Strong organizational and time management skills.
• Ability to multi-task and work in a team environment.

Nice To Haves

• Experience in a mental health office setting.
• Knowledge of billing processes.

Responsibilities

• Greet and assist clients, vendors, and outside personnel.
• Answer multi-line phones and schedule appointments.
• Collect and enter client demographic and insurance information, including verification of active insurance policies.
• Maintain client records and ensure confidentiality.
• Collect payments and handle minimal billing inquiries.
• Provide excellent customer service in a fast-paced environment.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED