Climbing Wall Supervisor - Adventure Center Supervisor (Stowe, VT, US)

Vail Resorts • Stowe, VT

47d • $25 - $28 • Onsite

About The Position

As the Stowe Rocks Supervisor, you'll lead the daily operations of our indoor climbing gym, ensuring a safe, engaging, and efficient experience for guests and staff alike. From overseeing inspections and managing staff schedules, to facilitating guest experiences and coordinating private events, you'll be the cornerstone of our climbing program. This role is ideal for someone with climbing experience, leadership skills, and a passion for creating memorable mountain adventures.

Requirements

• Ability to stand, climb, and lift up to 50 lbs. throughout the day
• Comfortable working at height and performing rescues
• Strong communication and leadership skills
• Experience with climbing, guest service, and team management

Nice To Haves

• Familiarity with inspection protocols, ticket systems, and resort operations a plus

Responsibilities

• Lead Operations: Oversee daily opening/closing procedures, inspections, and guest flow
• Manage Staff: Schedule shifts, train new hires, and support team development
• Coordinate Events: Plan and execute private climbing events and group buyouts
• Maintain Standards: Ensure cleanliness, gear maintenance, and adherence to safety protocols
• Communicate Effectively: Liaise with resort departments, update calendars, and manage signage
• Stay Flexible: Adapt to seasonal changes, guest needs, and operational challenges
• Drive Value: Monitor revenue and labor ratios, adjust operations to meet financial goals
• Be Inclusive: Support climbers and staff of all backgrounds with patience and enthusiasm
• Be Safe: Conduct and supervise safety checks, gear inspections, and rescue readiness
• Serve Guests: Guide climbers through orientation, readiness tests, and climbing sessions
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees