Climbing Wall Attendant/Instructor - Maggie Daley Park

Legends GlobalChicago, IL
2d$20Onsite

About The Position

Maggie Daley Park – Legends Global, a vibrant and iconic destination in downtown Chicago, is seeking energetic, responsible, and safety-focused individuals to join our Climbing Wall team. As a Climbing Wall Attendant/Instructor, you’ll provide outstanding guest experiences by facilitating climbing activities, ensuring safety protocols, and promoting an inclusive and encouraging atmosphere for climbers of all levels.

Requirements

  • Must be at least 18 years old.
  • Previous climbing experience (indoor or outdoor) required.
  • Belay certification (or ability to obtain upon hire).
  • CPR/First Aid certification (or ability to obtain within 30 days of hire).
  • Ability to work outdoors in various weather conditions.
  • Must be available to work flexible hours including evenings, weekends, and holidays.
  • Must be able to lift up to 50 lbs.
  • Ability to climb and belay repeatedly throughout a shift.
  • Able to stand, walk, or move for extended periods.

Nice To Haves

  • Customer service or recreation experience preferred.

Responsibilities

  • Supervise guests while using the climbing wall during open hours to ensure a safe and fun environment for all participants.
  • Conduct orientations, fit harnesses, and ensure all climbers understand and follow safety procedures.
  • Provide belay services and instruction to climbers, including beginners, youth groups, and returning guests.
  • Educate guests on climbing techniques, wall rules, and equipment usage.
  • Monitor and enforce park policies, age/weight requirements, and climbing protocols.
  • Conduct regular safety checks on climbing equipment (harnesses, ropes, carabiners, belay devices) and the climbing structure itself; report damaged or worn gear to supervisors.
  • Assist with daily setup and breakdown of climbing operations, including gear organization, signage, and cleaning.
  • Support special events, group bookings, and climbing programs including camps, school groups, birthday parties, and corporate team building.
  • Keep accurate attendance records, waiver forms, incident reports, and daily activity logs.
  • Aid in setting and resetting climbing routes and help design age-appropriate challenges.
  • Stay current on best practices in climbing safety and guest interaction by participating in ongoing training.
  • Serve as a brand ambassador for Maggie Daley Park by delivering a welcoming, inclusive, and enthusiastic experience for every guest.
  • Help promote other park programs and amenities to guests and encourage repeat visits.
  • Provide feedback to supervisor regarding program improvements, wall usage trends, and guest experiences.
  • Inform supervisor of any on-site incidents.
  • Complete other job responsibilities and duties as assigned.

Benefits

  • Paid Leave Accrual
  • Sick Time Accrual
  • 401(k) once eligibility is met
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