Climbing Center Coordinator - Hoover Met Complex

Sports Facilities Company • Hoover, AL

29d • Onsite

About The Position

The Climbing Center Coordinator will be responsible for the day-to-day business operations and logistics of the Hoover Met Complex Climbing Center.

Requirements

• Ability to work productively with a wide variety of ages
• Flexible work schedule (e.g. nights, weekends, holidays)
• Excellent communication skills, both verbal and written
• Must have excellent guest service skills
• Ability to maintain focus in a high-volume, fast-paced environment
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in demanding and challenging situations
• Commitment to the safety and well-being of others
• Must be 18 years of age or older

Nice To Haves

• Prior experience supervising staff (preferred)
• Previous climbing experience/ knowledge preferred

Responsibilities

• Recruit, train, schedule and supervise part-time staff
• Train all Climbing Center staff on safety, systems, and procedures
• Provide supervision and work non-traditional hours (evenings, weekends, holidays, and during special events)
• Greet all guests and complete check-in procedures
• Prepare, forecast, and monitor budget
• Responsible for processing payments and reporting
• Oversee the reporting of weekly sales reports and usage reports
• Effectively collaborate with Finance Manager on all aspects of the budget and adhere to approved budget
• Promote memberships, birthday parties, team building events, and special events
• Responsible for maintaining equipment in good working order
• Be knowledgeable about pricing, events offered, equipment, and all climbing structures
• Know and enforce the facility's safety policies and procedures
• Properly use facility software to effectively manage membership, programming, and space rental
• Maintain a clean and organized Climbing Center
• Track and report maintenance and cleaning issues
• Update operations manual as needed
• Additional duties as assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees