Climbing and Adventure Team Member - Highlands Sports Complex

Sports Facilities • Triadelphia, WV

359d

About The Position

Highlands Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Triadelphia, WV. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Highlands Sports Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Requirements

• Ability to work with a wide variety of ages from pre-school thru adult
• Flexible work schedule (e.g. nights, weekends, holidays and long hours) and regular attendance is necessary
• Must be able to work with computers, barcode scanners, webcams, and online waivers
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
• Must work well with others
• Must take personal initiative for the betterment of the team and facility
• Committed to the safety and wellbeing of others
• Must be at least 18 years old

Nice To Haves

• Climbing experience

Responsibilities

• Greet guests promptly and provide excellent customer service
• Always be encouraging and positive to all guests and refrain from using negative language
• Know and enforce the facility's policies and procedures
• Complete check-in procedures and process payments
• Assign barcode key tags to those who purchase a monthly membership
• Keep track of memberships and family units within Dash Platform
• Be knowledgeable about pricing, events offered, equipment, and all climbing structures
• Complete daily assignments before, during, and after each shift as directed by management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees