Climb Wall Associate

Dick's Sporting Goods

84d

About The Position

At Public Lands you can turn your passion for the outdoors into a career. Our mission is to celebrate and protect our public lands, ensuring everyone can explore our great outdoors. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip explorers of all levels for their next adventure outdoors. If you are ready to make a difference and take the next step in your career, apply to join our team today!

Requirements

• Prior retail experience preferred.
• Climbing certification required.

Responsibilities

• Drive the engagement, training and educational programs for both teammates and customers in all aspects of climbing.
• Monitor climbing activities and provide assistance to climbers.
• Direct the workflow and oversee the daily operations of the climb department under the direction of the Lead and the Assistant Store Manager.
• Drive results, ensuring Company standards, and assist in other operations as needed.
• Provide the highest level of customer service within the department while engaging in behaviors that align with the company's service and selling standards.
• Ensure the customer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge.
• Instruct climbing techniques for explorers of all ages and experience levels.
• Teach instructional lessons as needed or requested.
• Uphold company standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods.
• Assist Climbing lead with team-building events at the rock wall with guides.
• Identify and correct any safety concerns with the rock wall and climbing equipment.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Maintain confidentiality of all Company information.
• Create an inclusive store environment where everyone feels welcome, safe, and is treated with respect.
• Support the team across the store.
• Perform other tasks as assigned by management.
• Assist in creating, maintaining and ensuring compliance of safety related standard operating procedures for the building, service areas, climbing wall and field.
• Ensure the safety and security of teammates, athletes and property per local regulations.
• Ensure all certifications are completed and up to date.

What This Job Offers

• Job Type: Part-time
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers